Monday, June 4, 2012

Is this fixed? I'm sad. I need your input. Oh yeah..and my door is in.

All I have to say about this is.....Uhmmmm....Really? 

See the arrows?  This is where the tape overlaps wrong.  Now imagine water or house sweat dripping down....where will it go?  You're right....right into the window sill to rot the wood.  :(  Trust me....I consulted a roofing/window installer guy who actually repairs these mistakes after the fact.  He said to halt the contract until it's fixed.  I still have some bit of hope.

A close up of how water can have a fun time with my new house. :(  I'm so sad right now.  I really wanted to enjoy the whole building process and this stupid window, that just needs to be taken out and put in correctly, like all the rest in the neighborhood and on this house, is making me insane.  I'm so disappointed.  I really want to give a good review on the survey but what can I do?  I'm not dishonest so the only thing I can hope is that they really fix this right.  Why do I have to keep asking them to do it right?  I don't understand why they don't just do it right the first time, then the first fix, then the second fix.  What is it going to take?
Here is what our storm did this past weekend.  Not a big deal.  It will dry out and they can shingle it later.  It's not over the interior of the house.


Something that DOES make me happy.  I love it. The darker ones are the ones that they just put on today.
Another thing that makes me smile.  It will be black when this is all done. ...but I can't help but wonder if they put flashing around this.  Not too big of a deal if they didn't because it's under a roof.....unlike my poor window. :(
I'm not trying to make the framer mad...or the project manager....OR the other workers.  I respect what they do BUT I also would like a home that they would accept for themselves.  I haven't seen the inside yet to see what it looks like, but I can only imagine.  It is obvious that they did not take the window out and that they are completely resisting the fact that this is totally incorrect and should be done right.  DEEP BREATHE.  Ok...I'm gonna keep smiling and give the project manager another chance.  What if that doesn't work?  Fortunately, I just found out that a family friend actually works for the larger corporation that owns most of Ryan Homes (or something like that..my husband knows more) and she told us that the SR and PMs do read the blogs and to contact her if there were any problems.  I'm hoping they read the blog and fix it without anymore issues. I really didn't want to call her and ask her to talk to "her people"...I'd like people to do what is right on their own......oh me oh my.  What would you all do?  Please help me do the right thing.  I don't want to do anything but that.
Posted by at

9 comments:

  1. AmyJune 4, 2012 at 4:44 PM

    I'm so sorry you're dealing with this. SO disappointing of RH. If I were you, I'd bring in an inspector for the pre-drywall and let them catch it and right it up. Once its documented then it must be fixed.

    ReplyDelete
    Replies
    1. CharissaJune 4, 2012 at 5:47 PM

      Hmm. I didn't know that an home inspector would have that much impact. I think it's pretty much a sealed deal at this point that we will be dishing out money for an inspector. Ugh.

      Delete
    2. CMMJune 4, 2012 at 6:13 PM

      We asked about bringing in our own inspector. The PM said they aren't required to fix anything that the inspector finds unless it's against RH's code.

      Delete
  2. CharissaJune 4, 2012 at 5:47 PM

    Sorry for the typos!

    ReplyDelete
  3. AnonymousJune 4, 2012 at 6:37 PM

    Here is my two cents....Remember your the customer and you don't own the home yet ...so with that it mind you can always play hardball and basically tell them if they don't correct it to your liking you will walk away and build with someone else or buy resale....I am getting to that point with RH over this constant battle and there unwilling to compromise with us on any issues that my wife and I express concern over and we don't even break ground until next week. I am beginning to believe that RH doesn't want to work with customers and they don't want to take people's concerns into consideration. I am so frustrated with them that I have decided to withhold further payments toward our new house until I see resolution over the concerns that I have expressed. Remember your the buyer and if you decide to to sign papers at the closing Ryan is stuck.

    ReplyDelete
    Replies
    1. Sgt.RichJune 4, 2012 at 7:23 PM

      while I agree with you, I would say beware. Understand the contract you have signed. Understand any money put forth will likely not be returned.

      Delete
  4. ThomasJune 4, 2012 at 7:26 PM

    I am perplexed by them not being willing to take out the window and just do it right. I hate to say it, because I am a person willing to give most people multiple opportunities, but I would suggest a call to your county inspector's office if you are still not getting any traction on this. A calm, polite, factual conversation with county inspector about the issue may prompt them to come out to the site and take a look at the problem before the siding goes up. If there is something that they find that is not right, guess what, that has to be corrected.

    ReplyDelete
  5. Sgt.RichJune 4, 2012 at 7:29 PM

    here's where I am at. is it within code? if it is, then Ryan can tell you to live with it. IF it's not, then it should be fixed. Ryan homes does not have to make any repairs recommended by a private inspector. So before you spend the money on one, verify what your PM will do with the recommendations. They will likely make reasonable repairs though.
    Have you asked your PM "is it right?". Send it in an email. Make him respond in writing.

    ReplyDelete
    Replies
    1. CharissaJune 4, 2012 at 7:33 PM

      My PM originally said the tape was "okay". I think I'm going to do what Thomas suggested. As I read the code it says the tap must overlap like shingles to shed water. This is definitely not doing that.

      Delete

Subscribe to: Post Comments (Atom)